Help Center
Find answers, learn best practices, and get the most from Gale Standard Property
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Frequently Asked Questions
How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. Enter your email address and we'll send you a secure link to reset your password.
AccountCan I use the platform on mobile devices?
Yes! Our platform is fully responsive and works on all devices including smartphones and tablets. We also offer native mobile apps for iOS and Android.
PlatformHow do I add multiple properties?
You can add multiple properties by going to the Properties section and clicking "Add Property". You can also use our bulk import feature to add multiple properties at once from a spreadsheet.
PropertiesWhat payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and bank transfers for annual plans. All payments are processed securely through Stripe.
BillingHow do I export my data?
You can export your data in various formats (CSV, Excel, PDF) from most sections of the platform. Go to the specific section and look for the export button in the top right corner.
DataIs my data secure?
Absolutely. We use enterprise-grade security measures including encryption, regular security audits, and compliance with industry standards. Your data is backed up daily and stored in secure, redundant data centers.
SecurityCan I customize the platform for my business?
Yes! We offer extensive customization options including custom fields, branded portals, custom workflows, and white-label solutions for enterprise customers.
CustomizationWhat kind of support do you provide?
We provide comprehensive support including email support, live chat during business hours, phone support for premium plans, and a detailed knowledge base. Enterprise customers also get dedicated account management.
SupportStill Need Help?
Can't find what you're looking for? Our support team is here to help you get the most from Gale Standard Property.